Indicators

Global cluster Code Sub-domain Title Description / Rationale
Food Security, Health, Logistics, Protection, Nutrition, Water Sanitation Hygiene, Camp Coordination / Management, Education, Emergency Shelter and NFI, Emergency Telecommunications, Early Recovery AAP-1 Feedback Mechanisms Number of feedback received (including complaints) which have been acted upon

Feedback mechanisms provide a means for all those affected to comment on and thus indirectly influence programme planning and implementation (see HAP’s ‘participation’ benchmark). They include focus group discussions, surveys, interviews and meetings on ‘lessons learnt’ with a representative sample of all the affected population (see ECB’s Good Enough Guide for tools and Guidance notes 3–4). The findings and the agency’s actions in response to feedback should be systematically shared with the affected population. (Sphere Core Standard 1, Guidance Note 2)

Possible examples:

  • % of women/girls and % of men/boys satisfied with the quality and appropriateness of response at the end of the project
  • # of text messages received daily and acted upon according to the agreed/established procedures 
Food Security, Health, Logistics, Protection, Nutrition, Water Sanitation Hygiene, Camp Coordination / Management, Education, Emergency Shelter and NFI, Emergency Telecommunications, Early Recovery AAP-2 Sharing Information Number of information products distributed to the affected population through a variety of mechanisms on humanitarian program planning, functioning and progress

People have a right to accurate and updated information about actions taken on their behalf. Information can reduce anxiety and is an essential foundation of community responsibility and ownership. At a minimum, clusters and agencies should provide a description of the cluster's role and responsibilities, agency’s mandate and project(s), the population’s entitlements and rights, and when and where to access assistance (see HAP’s ‘sharing information’ benchmark). (Sphere Core Standard 1, Guidance Note 4)

Possible examples:

  • # of ‘Frequently Asked Questions’ documents about the work of the cluster disseminated
  • # of talkback radio programmes joined to explain response planning and selection criteria of cluster to affected population 
Food Security, Health, Logistics, Protection, Nutrition, Water Sanitation Hygiene, Camp Coordination / Management, Education, Emergency Shelter and NFI, Emergency Telecommunications, Early Recovery AAP-3 Participation Number of persons consulted (disaggregated by sex/age) before designing a program/project [alternatively: while implementing the program/project]

Participation in design of assessments, programmes, evaluations etc, means that a selected segment(s) of the affected populaiton have a direct influence on decision making.  Measures should be taken to ensure the participation of members of all groups of affected people – young and old, men and women. Special efforts should be made to include people who are not well represented, are marginalised (e.g. by ethnicity or religion) or otherwise ‘invisible’ (e.g. housebound or in an institution). The participation of youth and children should be promoted so far as it is in their own best interest and measures taken to ensure that they are not exposed to abuse or harm. (Sphere Core Standard 1, Guidance Note 3)

Possible examples:

  • # of focus group discussions organized with affected girls, women, boys and men that have been used to influence decisions made on design of assessments, programmes, standards, selection criteria, etc.
  • % of female and % of male parents actively participating in the conception and implementation of M&E of education in emergencies services. 
Emergency Shelter and NFI S1-1-1 S1.1 Access Number and percentage of households in need of shelter assistance

This indicator aims to identify the caseload for the shelter response, within the overall population affected by the emergency.

Emergency Shelter and NFI S1-1-2 S1.1 Access Number and percentage of households indicating shelter as a priority need

This indicators collects information on the priority support requested by affected households in order to meet their shelter-related needs. Shelter needs should be disaggregated to capture various solutions

Emergency Shelter and NFI S1-1-3 S1.1 Access Number and percentage of damaged houses / dwellings

This indicator focuses on the impact of the crisis / disaster on housing structures by degree of damage, enabling the development of a well targetted shelter response and associated response monitoring. Shelter damage category are to be defined at country level as relevant. It is recommended to have three to five levels of damage. (1) No Damage; (2) Partially Damaged; (3) Completely Destroyed. Partially damaged could be furher broken down into: (2.1) Minor damage; (2.2) Significant damage but habitable; ie: structurally sound; (2.3) Severely damaged and inhabitable; structurally not-sound

Emergency Shelter and NFI S1-1-4 S1.1 Access Average cost of housing construction materials

The average cost of commonly-used housing construction material should be tracked over time as a key indicator of availability and accessibility of such items ; as well as the impact on the market of in kind humanitarian aid on such items

Emergency Shelter and NFI S1-2-1 S1.2 Assistance Number and percentage of households having received shelter assistance

This indicator aims to gather disaggregated data on number households supported with shelter assistance grounded in relevant sector standards

Emergency Shelter and NFI S1-2-10 S1.2 Assistance Percentage of shelter interventions taking into account impact on the environment Shelter cluster or relevant shelter sector coordination mechanism should define context-specific and measurable indicators with related guidance for assessing the impact of shelter solutions on the environment. Consider unsustainable resource use, encroachment in sensitive areas, use of environmentally friendly construction techniques, and land degradation issues (loss of forest, mangrove, or wetland)
Emergency Shelter and NFI S1-2-2 S1.2 Assistance Average covered living area per person among population receiving shelter assistance

The indicator captures the population density within the provided shelter solutions. Note that Sphere standards are of 3.5 m2 per person

Emergency Shelter and NFI S1-2-3 S1.2 Assistance Percentage of beneficiary households using shelter assistance as a means to address other needs

This indicator evaluates the appropriateness of the type of assistance provided. Beneficiaries of shelter assistance may have used the assistance they receive(d) for a different purpose than originally intended. For instance, beneficiaries may sell or exchange shelter materials in order to address other humanitarian needs such as food, water or health.

Emergency Shelter and NFI S1-2-4 S1.2 Assistance Number of persons / households / communities provided with training related to shelter assistance

Shelter and non-food item (including energy) training could cover a broad range of issues within the shelter sector. As part of the training evaluation, participants should be asked whether or not they have implemented the learnings from the training.

Emergency Shelter and NFI S1-2-5 S1.2 Assistance Number and percentage of households having recovered adequate shelter without external support

This indicator measures the degree of self-recovery among the affected household in terms of their shelter situation. For this indicator, shelter actors should define and agree at country level on what is an adequate shelter in this specific context

Emergency Shelter and NFI S1-2-6 S1.2 Assistance Percentage of shelter interventions incorporating hazard mitigation measures

This indicator aims to evaluate how a disaster risk reduction (DRR) is applied in the shelter response with the aim strengthen the resilience of affected households, specifically in contexts where disasters associated with natural and climate-related hazards are recurrent. Appropriate hazard mitigation measures should be defined/identified at country level.

Emergency Shelter and NFI S1-2-7 S1.2 Assistance Percentage of shelter solutions incorporating measures to prevent/mitigate security risks, in particular gender based violence, for beneficiary households

This indicators aims to evaluate how security risks, and in particular gender based violence, are addressed as part of the shelter and non-food item support provided to beneficiary households, especially the most vulnerable households such as women-headed households.

Emergency Shelter and NFI S1-2-8 S1.2 Assistance Percentage of shelter solutions incorporating accessibility measures for people with specific needs

This indicators aims to evaluate how the settlement solution is inclusive, and in particular physical accessibility, are addressed as part of the shelter support provided to beneficiary households, especially those including persons with specific needs such as persons living with disabilities, older persons, children, etc.

Emergency Shelter and NFI S1-2-9 S1.2 Assistance Percentage of beneficiary households satisfied with the shelter assistance they receive(d)

The indicator enables beneficiaries of shelter to feedback on the degree of satisfaction on the assistance received

Emergency Shelter and NFI S2-1-1 S2.1 Access Number and percentage of households in need of non-food items

This indicator identifies the overall caseload for the NFI response.

Emergency Shelter and NFI S2-1-3 S2.1 Access Average cost of shelter-related non-food items

The average cost of essential shelter-related NFI should be tracked over time as a key indicator of availability and accessibility of such items ; as well as the impact on the market of in kind humanitarian aid on such items

Emergency Shelter and NFI S2-2-1 S1.2 Assistance Number and percentage of households receiving non-food items

This indicator aims to gather disaggregated data on number households supported with NFIs. Overall number of NFIs delivered should also be collected

Emergency Shelter and NFI S2-2-2 S2.2 Assistance Number of persons / households / communities provided with training related to non-food item assistance

Non-food item training could cover a broad range of issues within the shelter sector. As part of the training evaluation, participants should be asked whether or not they have implemented the learnings from the training.

Emergency Shelter and NFI S2-2-3 S2.2 Assistance Percentage of beneficiary households using shelter-related NFI assistance as a means to address other needs

This indicator evaluates the appropriateness of the type of assistance provided. Beneficiaries of shelter-related non-food item assistance may have used the assistance they receive(d) for a different purpose than originally intended. For instance, beneficiaries may sell or exchange non food items in order to address other humanitarian needs such as food, water or health.

Emergency Shelter and NFI S2-2-4 S2.2 Assistance Percentage of shelter-related non-food item interventions taking into account impact on the environment

Shelter cluster or relevant shelter sector coordination mechanism should define context-specific and measurable indicators with related guidance for assessing the impact of shelter solutions on the environment. Consider unsustainable resource use, encroachment in sensitive areas, use of environmentally friendly construction techniques, and land degradation issues (loss of forest, mangrove, or wetland)

Emergency Shelter and NFI S2-2-5 S2.2 Assistance Percentage of beneficiary households satisfied with the shelter-related non-food items they receive(d)

The indicator enables beneficiaries of NFI to feedback on the degree of satisfaction on the assistance received

Emergency Shelter and NFI S3-1-1 S3.1 Access Number and percentage of affected households requiring assistance to cover their energy needs

This indicator identifies the overall caseload for supporting energy requirements of affected populations. Energy needs include all activities for which households need fuel: cooking, heating, lighting, etc. It is particularly imporatnt to track where winterisation interventions are planned. It is important to collect information separately from men and women as they have differing energy needs.