Indicators

Global cluster Code Sub-domain Title Description / Rationale
Food Security, Health, Logistics, Protection, Nutrition, Water Sanitation Hygiene, Camp Coordination / Management, Education, Emergency Shelter and NFI, Emergency Telecommunications, Early Recovery AAP-1 Feedback Mechanisms Number of feedback received (including complaints) which have been acted upon

Feedback mechanisms provide a means for all those affected to comment on and thus indirectly influence programme planning and implementation (see HAP’s ‘participation’ benchmark). They include focus group discussions, surveys, interviews and meetings on ‘lessons learnt’ with a representative sample of all the affected population (see ECB’s Good Enough Guide for tools and Guidance notes 3–4). The findings and the agency’s actions in response to feedback should be systematically shared with the affected population. (Sphere Core Standard 1, Guidance Note 2)

Possible examples:

  • % of women/girls and % of men/boys satisfied with the quality and appropriateness of response at the end of the project
  • # of text messages received daily and acted upon according to the agreed/established procedures 
Food Security, Health, Logistics, Protection, Nutrition, Water Sanitation Hygiene, Camp Coordination / Management, Education, Emergency Shelter and NFI, Emergency Telecommunications, Early Recovery AAP-2 Sharing Information Number of information products distributed to the affected population through a variety of mechanisms on humanitarian program planning, functioning and progress

People have a right to accurate and updated information about actions taken on their behalf. Information can reduce anxiety and is an essential foundation of community responsibility and ownership. At a minimum, clusters and agencies should provide a description of the cluster's role and responsibilities, agency’s mandate and project(s), the population’s entitlements and rights, and when and where to access assistance (see HAP’s ‘sharing information’ benchmark). (Sphere Core Standard 1, Guidance Note 4)

Possible examples:

  • # of ‘Frequently Asked Questions’ documents about the work of the cluster disseminated
  • # of talkback radio programmes joined to explain response planning and selection criteria of cluster to affected population 
Food Security, Health, Logistics, Protection, Nutrition, Water Sanitation Hygiene, Camp Coordination / Management, Education, Emergency Shelter and NFI, Emergency Telecommunications, Early Recovery AAP-3 Participation Number of persons consulted (disaggregated by sex/age) before designing a program/project [alternatively: while implementing the program/project]

Participation in design of assessments, programmes, evaluations etc, means that a selected segment(s) of the affected populaiton have a direct influence on decision making.  Measures should be taken to ensure the participation of members of all groups of affected people – young and old, men and women. Special efforts should be made to include people who are not well represented, are marginalised (e.g. by ethnicity or religion) or otherwise ‘invisible’ (e.g. housebound or in an institution). The participation of youth and children should be promoted so far as it is in their own best interest and measures taken to ensure that they are not exposed to abuse or harm. (Sphere Core Standard 1, Guidance Note 3)

Possible examples:

  • # of focus group discussions organized with affected girls, women, boys and men that have been used to influence decisions made on design of assessments, programmes, standards, selection criteria, etc.
  • % of female and % of male parents actively participating in the conception and implementation of M&E of education in emergencies services. 
Protection P-1 (P) Protection Number of civilians reported killed by violence
Protection P-10 (P) Protection Percentage of communities to which international and/or national humanitarian organizations' access to populations has been limited by duty bearers or armed actors
Protection P-11 (P) Protection Percentage of persons in need of legal assistance receiving legal assistance/advice
Protection P-12 (P) Protection Estimated percentage of affected population in need of mental health and/or psychosocial support
Protection P-13 (P) Protection Percentage of communities reporting living in hazardous areas

Hazardous areas are those which are prone to flooding, earthquake, fires etc

Protection P-14 (P) Protection Percentage of communities reporting hazardous items in their area that can result in death or injury

Hazardous items are debris/rubbel; for more specific indicators on mines/landmines/UxOs see the Mine action indicators

Protection P-15 (P) Protection Percentage of communities that indicate deliberate exclusion from services for a specific group (i.e. children, disabled, minority groups)
Protection P-2 (P) Protection Percentage [or number of] community assets (bridge, school, hospital, place of worship etc.) being attacked

This can be an absolute figure instead of a percentage if the total number of assets is not available

Protection P-3 (P) Protection Number of persons reported disappeared/abducted / missing [broken down by geographical area]
Protection P-4 (P) Protection Percentage of communities reporting persons being arbitrarily detained
Protection P-5 (P) Protection Percentage of persons being arbitrarily detained who are receiving legal assistance/advice
Protection P-6 (P) Protection Percentage of communities reporting persons being forcibly recruited into armed group/forces
Protection P-7 (P) Protection Percentage of communities reporting cases of organized violence, torture, or cruel, inhuman or degrading treatment or punishment

It should be discussed at the coutry level whether and how appropriate it is to report on torture etc.

Protection P-8 (P) Protection Percentage of communities reporting cases of survivors of organized violence, torture, inhuman and/or degrading treatment receiving assistance

Assistance could be psychosocial support, legal assistance, material assistance

Protection P-9 (P) Protection Percentage of communities reporting survivors of trafficking for exploitation (labour or sex) receiving assistance
Protection P1-PC1-1 PC11 Case Management Percentage of care plans for individual children developed within two weeks of the opening of the child's care plan

This includes case management for cases of physical violence and other harmful practices(MS 8), psychosocial distress and mental disorders (MS 10), sexual violence (MS 9), children formerly associated with armed forces or armed groups (MS 11), worst forms of child labour (MS 12), separation and unaccompaniment (MS 13), justice for children (MS 14)

Protection P1-PC1-2 PC11 Case Management Percentage of targeted communities with a functioning referral system for children at the community level
Protection P1-PC2-1 PC10 Excluded Children Percentage of identified excluded children who are accessing protection services
Protection P1-PC2-3 PC2 Physical violence and other harmful practices Percentage of surveyed community members who are able to articulate strategies to prevent physical violence and other harmful practices
Protection P1-PC3-1 PC3 Sexual violence Percentage of surveyed communities that indicate a change in the incidence of sexual violence against children since [DATE-EMERGENCY-ETC]

The date to be used for this baseline indicator needs to be determined in country - it could be the start of the emergency or an interagency agreed date in a protratcted crisis, eg the previous three months

Protection P1-PC3-2 PC3 Sexual violence Child Protection actors have done an analysis of how sexual violence towards boys and girls is viewed and responded to

yes/no indicator; need to include both elements of the context analysis (viewed and responded to) to be counted as "yes"

Protection P1-PC4-1 PC4 Psychosocial distress and mental disorders Percentage of communities [or camps] that have functioning safe spaces for children [and/or youth]