|Food Security, Health, Logistics, Protection, Nutrition, Water Sanitation Hygiene, Camp Coordination / Management, Education, Emergency Shelter and NFI, Emergency Telecommunications, Early Recovery||AAP-1||Feedback Mechanisms||Number of feedback received (including complaints) which have been acted upon||
Feedback mechanisms provide a means for all those affected to comment on and thus indirectly influence programme planning and implementation (see HAP’s ‘participation’ benchmark). They include focus group discussions, surveys, interviews and meetings on ‘lessons learnt’ with a representative sample of all the affected population (see ECB’s Good Enough Guide for tools and Guidance notes 3–4). The findings and the agency’s actions in response to feedback should be systematically shared with the affected population.
|Food Security, Health, Logistics, Protection, Nutrition, Water Sanitation Hygiene, Camp Coordination / Management, Education, Emergency Shelter and NFI, Emergency Telecommunications, Early Recovery||AAP-2||Sharing Information||Number of information products distributed to the affected population through a variety of mechanisms on humanitarian program planning, functioning and progress||
People have a right to accurate and updated information about actions taken on their behalf. Information can reduce anxiety and is an essential foundation of community responsibility and ownership. At a minimum, clusters and agencies should provide a description of the cluster's role and responsibilities, agency’s mandate and project(s), the population’s entitlements and rights, and when and where to access assistance (see HAP’s ‘sharing information’ benchmark). (Sphere Core Standard 1, Guidance Note 4)
|Food Security, Health, Logistics, Protection, Nutrition, Water Sanitation Hygiene, Camp Coordination / Management, Education, Emergency Shelter and NFI, Emergency Telecommunications, Early Recovery||AAP-3||Participation||Number of persons consulted (disaggregated by sex/age) before designing a program/project [alternatively: while implementing the program/project]||
Participation in design of assessments, programmes, evaluations etc, means that a selected segment(s) of the affected populaiton have a direct influence on decision making. Measures should be taken to ensure the participation of members of all groups of affected people – young and old, men and women. Special efforts should be made to include people who are not well represented, are marginalised (e.g. by ethnicity or religion) or otherwise ‘invisible’ (e.g. housebound or in an institution).
|Camp Coordination / Management||CM-24||C3.6 Service Provision - Education||Number and percentage of displacement sites that have schools within walking distance that IDP children/youth can attend.||
This indicator monitors whether IDP children and youth in displacement sites have access to education. Even if present, schools may not be equally accessible to all children (eg. because of disability, sex and related security concerns). Qualitative data should also be sought on who is able/unable to attend school based on sex and age.
|Camp Coordination / Management||CM-25||C3 Protection and services monitoring and coordination||Number and Percentage of displacement sites where common services are targetted to reach vulnerable groups||
Common services can incude general distributions, food, WASH, and Education (to be define at the national/ local level). This indicator is linked to indicator 16 measuring general services reaching all populations including most vulnerable populations. Such mechanisms are put in place to ensure that general services provided reach the most vulnerable populations (minority groups, female-headed households, disabled, elderly, children). An example of common service targetting would be placing vulnerable groups, such as the elderly, at the front of distribution queues.
|Camp Coordination / Management||CM-26||C3 Protection and services monitoring and coordination||Number and Percentage of displacement sites where specific services exist for vulnerable groups||
Specific services are services required by vulnerable groups; Examples in this category include: support for survivors of sexual and gender based violence (SGBV), psychosocial support, sensitization projects (peace, reconciliation etc.), community services, youth programmes, support for special needs, camp committees, Child Friendly Spaces, and Disabled Access. Vulnerable groups may include, but are not limited to: Minority groups; disabled; single headed households; female-headed households; elderly; children