Indicators

Global cluster Code Sub-domain Title Description / Rationale
Food Security, Health, Logistics, Protection, Nutrition, Water Sanitation Hygiene, Camp Coordination / Management, Education, Emergency Shelter and NFI, Emergency Telecommunications, Early Recovery AAP-1 Feedback Mechanisms Number of feedback received (including complaints) which have been acted upon

Feedback mechanisms provide a means for all those affected to comment on and thus indirectly influence programme planning and implementation (see HAP’s ‘participation’ benchmark). They include focus group discussions, surveys, interviews and meetings on ‘lessons learnt’ with a representative sample of all the affected population (see ECB’s Good Enough Guide for tools and Guidance notes 3–4). The findings and the agency’s actions in response to feedback should be systematically shared with the affected population. (Sphere Core Standard 1, Guidance Note 2)

Possible examples:

  • % of women/girls and % of men/boys satisfied with the quality and appropriateness of response at the end of the project
  • # of text messages received daily and acted upon according to the agreed/established procedures 
Food Security, Health, Logistics, Protection, Nutrition, Water Sanitation Hygiene, Camp Coordination / Management, Education, Emergency Shelter and NFI, Emergency Telecommunications, Early Recovery AAP-2 Sharing Information Number of information products distributed to the affected population through a variety of mechanisms on humanitarian program planning, functioning and progress

People have a right to accurate and updated information about actions taken on their behalf. Information can reduce anxiety and is an essential foundation of community responsibility and ownership. At a minimum, clusters and agencies should provide a description of the cluster's role and responsibilities, agency’s mandate and project(s), the population’s entitlements and rights, and when and where to access assistance (see HAP’s ‘sharing information’ benchmark). (Sphere Core Standard 1, Guidance Note 4)

Possible examples:

  • # of ‘Frequently Asked Questions’ documents about the work of the cluster disseminated
  • # of talkback radio programmes joined to explain response planning and selection criteria of cluster to affected population 
Food Security, Health, Logistics, Protection, Nutrition, Water Sanitation Hygiene, Camp Coordination / Management, Education, Emergency Shelter and NFI, Emergency Telecommunications, Early Recovery AAP-3 Participation Number of persons consulted (disaggregated by sex/age) before designing a program/project [alternatively: while implementing the program/project]

Participation in design of assessments, programmes, evaluations etc, means that a selected segment(s) of the affected populaiton have a direct influence on decision making.  Measures should be taken to ensure the participation of members of all groups of affected people – young and old, men and women. Special efforts should be made to include people who are not well represented, are marginalised (e.g. by ethnicity or religion) or otherwise ‘invisible’ (e.g. housebound or in an institution). The participation of youth and children should be promoted so far as it is in their own best interest and measures taken to ensure that they are not exposed to abuse or harm. (Sphere Core Standard 1, Guidance Note 3)

Possible examples:

  • # of focus group discussions organized with affected girls, women, boys and men that have been used to influence decisions made on design of assessments, programmes, standards, selection criteria, etc.
  • % of female and % of male parents actively participating in the conception and implementation of M&E of education in emergencies services. 
Camp Coordination / Management CM-01 C2 Population information management Total estimated number displaced people living in displacement sites (this includes camps, spontaneous sites and collective centres)

The number of people in need of different types of assistance will need to be defined at the national and local level. This data is already recorded as a COD and will feed into other indicators.

Camp Coordination / Management CM-02 C2 Population information management Number of displacement sites

This data is already recorded and available as a FOD and will feed into other indicators.

Camp Coordination / Management CM-03 C2 Population information management Number and percentage of IDP population living in displacement sites that have been registered at the household level

This can express a need in terms of people requiring registration, or an output in terms of what partners have done to register displaced people by sex and age.

Camp Coordination / Management CM-04 C2 Population information management Number and percentage of IDP populations living in displacement sites in urban areas.

This indicator is concerned with displacement sites in urban areas with sex and age disaggregation. The definition of an urban area should be decided at national level.

Camp Coordination / Management CM-05 C2 Population information management Number and percentage of displacement sites in urban areas receiving urban site management services.

This indicator is concerned with displacement sites in urban areas. The definition of an urban area should be decided at national level. 'Urban site management services' include CCCM mechanisms such as population statistics monitoring, self governance mechanisms, monitoring service provision, site manager.

Camp Coordination / Management CM-06 C2 Population information management Estimated number and percentage of displaced persons in displacement sites without documentation

This indicator is linked to the registration process when displaced people's documents can be seen

Camp Coordination / Management CM-07 C2.1 CCCM Mechanisms Number and percentage of displacement sites with established CCCM mechanisms

Sites which have any one of the following mechanisms operational - population statistics monitoring by sex and age, women's committees, and camp committees with women representation, self governance mechanisms, monitoring service provision, site manager

Camp Coordination / Management CM-08 C2.1 CCCM Mechanisms Number and percentage of displacement sites conducting IDP registration activities

Registration activities may be at the household or individual level with sex and age disaggregation. An estimiation of the displacement site population is important for creating distibution lists, tracking population movements, monitoring site programing, case management, and ensuring accurate representation of vulnerable populations.

Camp Coordination / Management CM-09 C2.1 CCCM Mechanisms Number and percentage of displacement sites where de-registration/ departure is monitored

De-registration/departure should be monitored but not controlled in order to adequately calculate needs within the displacement site and plan accordingly.

Camp Coordination / Management CM-10 C1.2 CCCM Mechanisms Number and percentage of displacement sites that have a formal dispute resolution and/or complaint mechanism including PSEA
Camp Coordination / Management CM-11 C1.2 CCCM Mechanisms Number and percentage of displacement sites with representative governance structures

It is important that settlement governance structures be representative of the population groups. These governance structures should be elected and should ensure representation/participation from all strata of the population (women, elderly, cultural, etc.).

Camp Coordination / Management CM-12 C3.3 CCCM Mechanisms Number and Percentage of displacement sites with host community representation in governance structures

This indicator may not always be relevant in all displacement situations. The site and/or protection environment may determine its appropriateness.

Camp Coordination / Management CM-13 C2 Population information management Number and Percentage of displacement sites that regularly collect demographic information disaggregated by sex and age to an agreed reporting cycle
Camp Coordination / Management CM-14 C3.8 Access and Movement Number and Percentage of displacement sites with restrictions on movement in and out of the displacement site

This indicator monitors restrictions on movement of displaced population for various reasons.

Camp Coordination / Management CM-15 C3 Protection and services monitoring and coordination Number and Percentage of displacement sites under threat of forced eviction.

The number of displacement sites under threat from forced eviction will provide information for advocacy against these, where necessary. This indicator may not always be relevant in all displacement situations. The site and/or protection environment may determine it's appropriateness.

Camp Coordination / Management CM-16 C3.8 Access and Movement Number and Percentage of displacement sites with restricted humanitarian access

This indicator monitors restrictions to humanitarian actors' access to displacement sites for various reasons but may include: insecurity, government limitations, infrastructure limitations or others.

Camp Coordination / Management CM-17 C3.4 Service Provision - Protection Number and percentage of displacement sites where residents have access to law enforcement mechanisms

This indicator covers one aspect of protection in displacement sites. Law enforcement mechanisms, such as policing, civilian security patrols, access to courts and national justice systems, codes for dispute resolution, reporting mechanisms, and referral systems, contribute to a safer site environment by reducing the risk of protection incidents and providing a means to address them when they occur. Even when law enforcement mechanisms are in place, these may not be equally accessible to all members of the displaced population. Qualitative data should also be sought about who is represented in these structures (eg. youth, disabled, women, minority groups).

Camp Coordination / Management CM-18 C3.11 Service Provision - Shelter Number and percentage of displacement sites where all IDPs have access to shelter

This indicator monitors whether people in a displacement site have access to shelter in each phase of an emergency. Where all IDPs do not have access to shelter, qualitative data should also be sought about who lacks access (eg. sex, age, ethnicity).

Camp Coordination / Management CM-19 C3.9 Service Provision - WASH &/or Shelter Number and Percentage of displacement sites with NFI needs, in which at least one NFI distribution has taken place in the last three months

This indicator monitors whether people in displacement sites with NFI needs are receiving distributions. This indicator is also a component of WASH and/or Shelter service provision.

Camp Coordination / Management CM-20 C3.2 Service Provision - WASH Number and percentage of displacement sites where IDP population has access to potable water supply within walking distance.

This indicator monitors whether IDP populations in displacement sites have access to potable water.

Camp Coordination / Management CM-21 C3.2 Service Provision - WASH Number and percentage of displacement sites where IDP population has access to WASH infrastructure.

This indicator monitors whether IDP populations in displacement sites have access to WASH infrastructure. A displacement site must have sex separated lockable latrines, solid waste disposal, bathing faciliities, and drainage in order to answer yes to this question.

Camp Coordination / Management CM-22 C3.5 Service Provision - Food and Nutrition Number and percentage of displacement sites with food/nutrition needs where at least one food distribution has taken place within the past month

This indicator monitors whether IDP populations in displacement sites with food needs have access to food distributions.