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Global Clusters Code Sub-domain Title Description
Food Security, Health, Logistics, Protection, Nutrition, Water Sanitation Hygiene, Camp Coordination / Management, Education, Emergency Shelter and NFI, Emergency Telecommunications, Early Recovery AAP-1 Feedback Mechanisms Number of feedback received (including complaints) which have been acted upon

Feedback mechanisms provide a means for all those affected to comment on and thus indirectly influence programme planning and implementation (see HAP’s ‘participation’ benchmark). They include focus group discussions, surveys, interviews and meetings on ‘lessons learnt’ with a representative sample of all the affected population (see ECB’s Good Enough Guide for tools and Guidance notes 3–4). The findings and the agency’s actions in response to feedback should be systematically shared with the affected population. (Sphere Core Standard 1, Guidance Note 2)

Food Security, Health, Logistics, Protection, Nutrition, Water Sanitation Hygiene, Camp Coordination / Management, Education, Emergency Shelter and NFI, Emergency Telecommunications, Early Recovery AAP-2 Sharing Information Number of information products distributed to the affected population through a variety of mechanisms on humanitarian program planning, functioning and progress

People have a right to accurate and updated information about actions taken on their behalf. Information can reduce anxiety and is an essential foundation of community responsibility and ownership. At a minimum, clusters and agencies should provide a description of the cluster's role and responsibilities, agency’s mandate and project(s), the population’s entitlements and rights, and when and where to access assistance (see HAP’s ‘sharing information’ benchmark). (Sphere Core Standard 1, Guidance Note 4)

Possible examples:

Food Security, Health, Logistics, Protection, Nutrition, Water Sanitation Hygiene, Camp Coordination / Management, Education, Emergency Shelter and NFI, Emergency Telecommunications, Early Recovery AAP-3 Participation Number of persons consulted (disaggregated by sex/age) before designing a program/project [alternatively: while implementing the program/project]

Participation in design of assessments, programmes, evaluations etc, means that a selected segment(s) of the affected populaiton have a direct influence on decision making.  Measures should be taken to ensure the participation of members of all groups of affected people – young and old, men and women. Special efforts should be made to include people who are not well represented, are marginalised (e.g. by ethnicity or religion) or otherwise ‘invisible’ (e.g. housebound or in an institution).

Emergency Shelter and NFI S1-1-1 S1.1 Access Number and percentage of households in need of shelter assistance

This indicator aims to identify the caseload for the shelter response, within the overall population affected by the emergency.

Emergency Shelter and NFI S1-1-2 S1.1 Access Number and percentage of households indicating shelter as a priority need

This indicators collects information on the priority support requested by affected households in order to meet their shelter-related needs. Shelter needs should be disaggregated to capture various solutions

Emergency Shelter and NFI S1-1-3 S1.1 Access Number and percentage of damaged houses / dwellings

This indicator focuses on the impact of the crisis / disaster on housing structures by degree of damage, enabling the development of a well targetted shelter response and associated response monitoring. Shelter damage category are to be defined at country level as relevant. It is recommended to have three to five levels of damage. (1) No Damage; (2) Partially Damaged; (3) Completely Destroyed.

Emergency Shelter and NFI S1-1-4 S1.1 Access Average cost of housing construction materials

The average cost of commonly-used housing construction material should be tracked over time as a key indicator of availability and accessibility of such items ; as well as the impact on the market of in kind humanitarian aid on such items

Emergency Shelter and NFI S1-2-1 S1.2 Assistance Number and percentage of households having received shelter assistance

This indicator aims to gather disaggregated data on number households supported with shelter assistance grounded in relevant sector standards

Emergency Shelter and NFI S1-2-10 S1.2 Assistance Percentage of shelter interventions taking into account impact on the environment Shelter cluster or relevant shelter sector coordination mechanism should define context-specific and measurable indicators with related guidance for assessing the impact of shelter solutions on the environment. Consider unsustainable resource use, encroachment in sensitive areas, use of environmentally friendly construction techniques, and land degradation issues (loss of forest, mangrove, or wetland)
Emergency Shelter and NFI S1-2-2 S1.2 Assistance Average covered living area per person among population receiving shelter assistance

The indicator captures the population density within the provided shelter solutions. Note that Sphere standards are of 3.5 m2 per person