Number and Percentage of surveyed persons / communities provided with access to information on HLP rights, referral services, and available support
Number and Percentage
# surveyed persons / communitities provided with HLP information
Total # of surveyed persons / communities affected by HLP issues or disputes
Geographic; Administration; Type of displacement site; Age; Sex; Specific groups / categories of persons (ethnicity, religion, disability; etc.); Individual status (i.e. refugee, IDP, host community)
Indicator used for response monitoring ?
HLP information could be provided through public media or other appropriate channels at national and local level. HLP information could cover for example: information on available services and support to address HLP disputes and other HLP issues. HLP information should be as much as possible provided in local language(s) in different formats (written; oral; visual) depending on context and target group. HLP information can target population directly and indirectly affected by the emergency (private landlords; relevant public authorities; etc.).
Guidance on phases
Appropriate in phases 1-4 of a new L3 emergency