Number of information products distributed to the affected population through a variety of mechanisms on humanitarian program planning, functioning and progress

Number of information products distributed to the affected population through a variety of mechanisms on humanitarian program planning, functioning and progress

People have a right to accurate and updated information about actions taken on their behalf. Information can reduce anxiety and is an essential foundation of community responsibility and ownership. At a minimum, clusters and agencies should provide a description of the cluster's role and responsibilities, agency’s mandate and project(s), the population’s entitlements and rights, and when and where to access assistance (see HAP’s ‘sharing information’ benchmark). (Sphere Core Standard 1, Guidance Note 4)

Possible examples:

  • # of ‘Frequently Asked Questions’ documents about the work of the cluster disseminated
  • # of talkback radio programmes joined to explain response planning and selection criteria of cluster to affected population 
Unit Description: 
Number
Numerator: 
# of information messages delivered
Denominator: 
N/A
General guidance: 
Common ways of sharing information include noticeboards, public meetings, schools, newspapers, SMS 'blasts', FAQ flyers or radio and TV broadcasts. The information should demonstrate considered understanding of people’s situations and be conveyed in local language(s), using a variety of adapted media so that it is accessible to all those concerned. For example, use spoken communications or pictures for children and adults who cannot read, use uncomplicated language (i.e. understandable to local 12-year-old) and employ a large typeface when printing information for people with visual impairments. Manage meetings so that older people or those with hearing difficulties can hear. Sex, age, ability or other relevant diversity must be considered when preparing information products as is important in order to understand who is able to access information.
Guidance on phases: 
All Phases
Phase applicability: 
Pre-crisis/Baseline
Phase 1
Phase 2
Phase 3
Phase 4
Data Sources: 
Agencies, NGOs, Government
Comments: 
• Information about an organisation’s or cluster’s mission, values, legal status and contact details. • Information about projects, plans and activities (in particular beneficiary selection criteria and relevant financial information). • Regular reports of actual performance in relation to previously agreed goals. • Specific details for making comments, suggestions or complaints about the cluster or agency’s activities (preferably a named member of staff).
Code: 
AAP-2
Sub-domain: 
Sharing Information
Unit of Measurement: 
Community
Key indicator: 
Yes
Types: 
Process
Indicator used for response monitoring ?: 
Yes
Standards: 
HAP Benchmark 3 on Sharing information
Sphere Core Standard 1: People-centered humanitarian response
Global Clusters: 
Food Security
Health
Logistics
Protection
Nutrition
Water Sanitation Hygiene
Camp Coordination / Management
Education
Emergency Shelter and NFI
Emergency Telecommunications
Early Recovery
Sector cross-tagging: 
(C) Camp Coordination / Management
C1 Community engagement and self-empowerment
C1.1 Displacement Site Managers
C1.2 CCCM Mechanisms
C2 Population information management
C2.1 CCCM Mechanisms
C2.2 Return/ Relocation/ Integration
C2.3 Service Provision
C3 Protection and services monitoring and coordination
C3.1 Displacement Site Managers
C3.2 Service Provision - WASH
C3.3 CCCM Mechanisms
C3.4 Service Provision - Protection
C3.5 Service Provision - Food and Nutrition
C3.6 Service Provision - Education
C3.7 Protection
C3.8 Access and Movement
C3.9 Service Provision - WASH &/or Shelter
C3.10 Service Provision - Health
C3.11 Service Provision - Shelter
C4 Camp planning and durable solutions
C4.1 Return/ Relocation/ Integration
(E) Education
E1 Access and Learning Environment
E1.1 Equal Access
E1.2 Facilities and services
E1.3 Protection and Well-being
E2 Teaching and Learning
E2.1 Curricula
E3 Teachers & other education personnel
E3.1 Law and Policy Formulation
E3.2 Recruitment and Selection
E3.3 Supervision
E4 Educational Policy
E4.1 Law and Policy Formulation
(F) Food Security
F1 Food Assistance
F1.1 Cash Transfer
F1.2 Voucher Transfer
F1.3 In-kind Transfer
F1.4 Livelihood Recovery
F2 Livelihood Assistance
F2.1 Cash Transfer
F2.2 Voucher Transfer
F2.3 In-kind Transfer
F3 Food Access
F4 Income Access
F5 Market Access
F6 Availability
F6.1 Food Availability and Agriculture
F6.2 Livestock
F7 Utilization
F8 Agriculture and Livestock
(H) Health
H1 General clinical services & essential trauma care
H2 Child health
H3 Communicable diseases
H4 Sexual and Reproductive Health
H4.1 STI & HIV
H4.2 Maternal and newborn care
H4.3 Sexual violence
H5 Non communicable diseases and mental health
H6 Environmental Health
(L) Logistics
L1 Volume
L2 Weight
(N) Nutrition
N1 Prevention and Management of Acute Malnutrition
N1.1 SAM
N1.2 MAM
N2 Infant and Young Child Feeding
N3 Prevention and Control of Micronutrients Deficiencies
(P) Protection
P1 (PC) Child Protection
PC1 Dangers and Injuries
PC2 Physical violence and other harmful practices
PC3 Sexual violence
PC4 Psychosocial distress and mental disorders
PC5 Children associated with armed forces and armed groups
PC6 Child Labour
PC7 Unaccompanied and separated children
PC8 Justice for Children
PC9 Community-based child protection mechanisms (CBCPM)
P2 (PG) Gender-Based Violence
PG1 Developing Referral Pathway for Survivors
PG2 Develop/apply SOPs context specific
PG3 Multi sectoral engagement (health, legal/justice, security, psychosocial)
PG4 Advocacy, awareness, education with affected populations, local authorities, international community
PG5 Data collection, storage and sharing
PG6 Prevention Programming
P3 (PL) Housing Land and Property
PL1 HLP Documentation
PL2 Access to Land
PL3 HLP Disputes
PL4 Security of tenure for informal rights holders or vulnerable groups
P4 (PM) Mine Action
PM1 Clearance of Mines and other Explosive Remnants of War (ERW)
PM2 Mine and ERW risk education
PM3 Stockpile destruction
PM4 Victim Assistance
P5 Vulnerability
P6 Displacement and Return
P7 Documentation
(R) Early Recovery
R1 Economic Recovery and Livelihoods
R2 Basic Infrastructure Restoration
R3 Capacity Building
R4 Governance
(S) Emergency Shelter and NFI
S1 Shelter
S1.1 Access
S1.2 Assistance
S2 Shelter-related NFI
S2.1 Access
S2.2 Assistance
S3 Shelter-related Fuel/Energy
S3.1 Access
S3.2 Assistance
(T) Emergency Telecommunications
T1 ICT Performance
T2 ETC Coordination
(W) Water Sanitation Hygiene
W1 Hygiene Promotion
W1.1 Hygiene items
W1.2 Hygiene Practices
W2 Water Supply
W2.1 Access and Water Quantity
W2.2 Water Quality
W2.3 Water Facilities
W3 Excreta Disposal
W3.1 Environment
W3.2 Toilet Facilities
W4 Vector Control
W5 Solid Waste Management
W6 Drainage
W7 Aggravating Factors
W8 WASH Programme Design and Implementation